I just moderated a panel here at the VPF in Miami and the topic was voice 3.0 and when we will get there and what it would entail. My panelists were from 8x8 and SunRocket and in both cases the technical people within the organizations.

One of my goals as a moderator was to try to figure out from panelists just when VoIP 2.0 or even 3.0 will arrive and the answer seems – according to my panelists -- to be no time soon. The challenge here as discussed by Andrew Newton the Development Manager of the VoIP Platform Group at SunRocket is that consumers do not want advanced applications.

Andrew says consumers want some phone control on their PCs but not much. They are comfortable with the phone handset as the device controlling the phone.